soa101 Terms and Conditions

General Introduction

These Terms and Conditions ("Terms") apply to the soa101 platform and all services offered under it. By visiting or using the soa101 website, you are considered to have automatically agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

soa101 is a trusted and secure online gaming platform operated specifically for players in Bangladesh. Our platform offers various entertainment services including cricket betting, slot games, live casino, and fishing games.

soa101 reserves the right to change or amend these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

Eligibility and Age Requirement

The following eligibility conditions must be met to open an account and enjoy gaming services on the soa101 platform:

• You must be at least 21 years of age 21+
• You must reside in a jurisdiction where online gaming is not prohibited
• Each person may open only one account — multiple accounts are strictly prohibited
• All information you provide must be accurate, complete, and your own
• Operating an account under another person's identity or on their behalf is not permitted

Account Registration and Security

3.1 Account Creation

When creating an account on soa101, you must provide accurate and verifiable information. Registering with false information is a direct violation of the Terms and may result in account termination.

3.2 Identity Verification (KYC)

soa101 may request identity verification at any time when necessary. This process may require a national identity card, proof of date of birth, or other documents. Withdrawals may be temporarily suspended until verification is complete.

3.3 Password and Security

It is your responsibility to keep your account login details confidential. Do not share your password with anyone. You are responsible for all activity conducted from your account. If you suspect your account is being used without authorization, notify our support team immediately.

3.4 Account Suspension or Closure

soa101 reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• In cases of Terms violations
• If fraud or dishonest activity is suspected
• If false information has been provided
• If evidence of operating multiple accounts is found
• If evidence of bonus abuse is found

Deposit and Withdrawal Policy

4.1 Deposit Conditions

bKash, Nagad, and Rocket are accepted for depositing funds on soa101. The minimum deposit amount is ৳200. Deposited funds must come from a payment method registered in your own name.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Transaction Verification

soa101 reserves the right to verify any transaction. Additional documents may be requested for suspicious transactions. All transactions are conducted in compliance with anti-money laundering laws.

4.4 Refund Policy

Funds already used in gaming are generally non-refundable. However, if an issue arises due to a technical error, please contact the support team. Where applicable, soa101 will consider each case individually and make a decision.

Bonus and Promotion Terms

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. A 15x wagering requirement must be met before this bonus can be withdrawn.

5.2 Bonus Usage Terms

The following conditions apply to bonuses:

• Each bonus offer can be claimed only once, not multiple times
• Bonus balance cannot be withdrawn directly — the wagering requirement must be fulfilled
• To meet the wagering requirement, bets totaling 15 times the combined (deposit + bonus) amount must be placed
• If evidence of bonus abuse or manipulation is found, the bonus will be cancelled and the account suspended
• soa101's decision on any bonus-related matter is final

5.3 VIP Program

soa101's VIP program has three tiers: Bronze — up to 0.4% weekly cashback; Silver — up to 0.8% weekly cashback; Gold — up to 1.2% weekly cashback. Tier promotion is determined based on regular gaming activity. VIP benefits are subject to change.

Prohibited Activities

The following activities are strictly prohibited on the soa101 platform:

• Any form of fraud, deception, or attempt to gain an unfair advantage
• Creating or operating multiple accounts
• Using another person's account or sharing account credentials
• Playing games using bots, scripts, or automated software
• Exploiting system errors or bugs for unfair advantage and failing to report them
• Using the platform for money laundering or illegal financing
• Any attempt to interfere with platform security
• Harassing other users or engaging in inappropriate behavior

If any of the above prohibited activities are detected, the account will be permanently closed and the balance may be confiscated. Law enforcement authorities may also be notified if necessary.

Betting and Gaming Rules

7.1 General Betting Rules

Each game and betting section on soa101 has its own specific rules. Please read the relevant rules carefully before finalizing any bet. A confirmed bet generally cannot be changed or cancelled.

7.2 Game Results

All game results are determined using a certified Random Number Generator (RNG). In the event of a technical error, bets for the affected round may be cancelled and funds returned. soa101 has final authority on such matters.

7.3 Cricket Betting

Betting is available on various international cricket events including BPL, IPL, T20 World Cup, and ICC tournaments. If a match is cancelled or shortened, bets will be settled according to the applicable rules.

Privacy and Data Protection

soa101 places the highest importance on protecting your personal information. All transactions and communications are secured using SSL encryption technology. Your information is not sold or transferred to any third party — it may only be shared with relevant authorities when required by legal obligation.

Please read our Privacy Policy for details on how your data is collected, stored, and used.

Responsible Gaming

soa101 believes in responsible gaming. Gaming is a form of entertainment — it should not be considered a source of income. We encourage:

• Only play with money you can afford to lose without financial harm
• Set a limit for yourself daily or weekly
• Avoid placing larger bets to try to recover losses
• Never use gaming as a way to relieve stress

If you experience gaming problems, visit our Responsible Gaming page or contact the support team via 24/7 live chat.

Limitation of Liability

soa101 will not be held liable for the following:

• Issues with games or bets caused by internet disconnection
• Damage caused by third-party software or hardware
• Service disruptions due to unforeseen events (natural disasters, government restrictions, etc.)
• Losses resulting from account credential exposure due to the user's own negligence

soa101 is committed to operating with fairness and transparency at all times and to resolving any technical issues promptly.

Dispute Resolution

If a disagreement arises, please first contact our support team. Submit your complaint via live chat or by email at ([email protected]). We take every complaint seriously and aim to resolve it in the shortest possible time.

soa101's decision on any matter will be considered final — however, that decision will always be made on the basis of fairness and transparency. Our goal is to ensure the satisfaction of every user.

Amendment and Termination of Terms

soa101 reserves the right to amend these Terms at any time. Notice will be provided through the platform for significant changes. Continued use of the platform after an update will be considered consent to the updated Terms.

You may request to close your account at any time. You will be given the opportunity to withdraw your available balance before the account is closed; however, any bonus balance for which the wagering requirement has not been met will be forfeited.